FAQs

 

1. Do you offer worldwide shipping?

Yes, regardless of where you live, we are devoted to being there at your doorstep.

2. When will my order be delivered?

Please allow 5-20 days for regular shipping on orders from the United States.

Depending on your location, international shipping may take longer.

Once your order is complete, you will be advised of the estimated delivery time.

3. My order has yet to arrive. What options do I have?

Please shoot us an email so that we can follow up on your case and give you further details on your order.

4. How safe is my transaction?

You should feel entirely at peace. We use PayPal to process our online payments, and we guarantee their security by not storing any of your payment information on our systems.

5. What options do I have for changing or canceling my order?

We recommend that you thoroughly review your order before submitting it. If you make a mistake, shoot us an email within 24 hours of making your payment so we can help you make the necessary changes. You will not be able to change your order once this time period has passed.

6. My order has been tampered with.

Please accept our apologies for the inconvenience. Please send us an email with images of your order so that we may send you a replacement for free.